Learn about SoftExpert Survey
Welcome!
SoftExpert Survey is a tool designed to facilitate the development, execution, and analysis of questionnaires, surveys, and polls. This solution allows organizations to obtain information from employees, customers, and suppliers for strategic decisions.
The component allows for creating customized templates, in addition to planning and managing all the steps of a survey, from creation to answer collection. It has two modes of use: Test and Survey.
SoftExpert Survey is ideal for companies seeking to conduct customer satisfaction surveys, market research, and internal data analysis.
Watch the video below to have an overview of the component:
What are its characteristics?
The component is divided into the following menus:
| Configuration | Menus for configuring teams, parameters, permission profiles, survey types, etc. |
| File | Menus for creating templates and questions. |
| View | Menus for viewing surveys, answers, and tasks. |
| Execution | Menus for executing and answering surveys. |
| Management | Menus for managing survey planning and revising templates. |
Shall we start?
Follow the steps in the flows below to configure and operate SoftExpert Survey correctly.
The first flow presents the configuration of a record in “Survey” mode. The articles that compose it use a survey to assess customer satisfaction.
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The second flow, in its turn, presents the configuration of a record in "Test" mode. The articles that compose it use a test to evaluate the effectiveness of an organizational training.
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